AI Experience Engineer (Conversational AI)

💼 AI Experience Engineer (Conversational AI) 🏢 Upgrade 🛠 JavaScript, TypeScript, GraphQL, REST APIs, SQL, Sierra Agent Studio, LLMs 📝 Key Responsibilities / Requirements: • Own the full lifecycle of customer-facing AI agent journeys across chat, voice, and email using no-code tooling and custom code. • Build evaluations, handle edge cases, monitor production metrics (containment, CSAT, latency), and optimize LLM-based conversational flows. • 3–5 years of Frontend Software Engineering experience or equivalent in Conversational AI/Technical Product roles. fullstack typescript conversationalai ai remotework