Lead Development Operations Analyst

About PayJoy PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. This role

The Lead Development Operations Analyst will be responsible for driving lead generation and qualification to ensure a strong sales pipeline of Admins and incremental revenue growth. This role focuses on identifying high-quality leads and collaborating with multiple cross-functional teams to improve organic lead sources. By prioritizing leads and optimizing handoffs, the position aims to shorten the sales cycle and accelerate onboarding. Leveraging CRM tools and analytics, the analyst will track progress, identify gaps, and ensure alignment across stakeholders.