Software Engineer

Tru Identity helps custom brokerages and importers automate customs compliance workflows, specifically preparing the data needed to file imported shipment with U.S. Customs and Border Protection. This is a highly regulated industry with many complex rules, one where technology has been underused, providing a massive market opportunity for Tru.

We're looking for a Backend Engineer to build and scale core systems while driving the development of AI-powered features. You'll work across backend architecture, cloud infrastructure, and modern AI technologies, taking ownership of technical decisions and bringing ideas into production. It's a hands-on role with the opportunity to shape the architecture, influence the engineering direction, and make a meaningful impact on the product.

Responsibilities

• Architect and build scalable backend systems and APIs using Python and Django
• Design and manage cloud infrastructure (AWS: EC2, ECS, Lambda, RDS)
• Develop async processing systems and distributed task queues (Celery)
• Build and integrate AI-powered features (LLMs, LangChain, RAG pipelines)
• Lead technical decisions and contribute to system architecture
• Mentor junior engineers and review code

Requirements

• 4+ years of software engineering experience, with deep focus on backend systems
• Comfortable completing a US background check, if requested
• Strong expertise in Python and Django, including performance tuning and scalability
• Experience with Celery and asynchronous task processing
• Proficient in AWS and infrastructure management
• Proven track record of designing and shipping production-grade AI features leveraging LLMs, LangChain, and Retrieval-Augmented Generation (RAG) pipelines.
• Hands-on experience in deploying, scaling, and monitoring AI/ML models, including LLMs, on modern cloud infrastructure.
• Prior experience building CI/CD pipelines with GitHub Actions, Bitbucket, or Jenkins
• Excellent communication and mentoring skills
• Experience working in a remote-first, collaborative engineering team
• Experience with observability tools (Sentry, Prometheus, etc.)
• Experience with microservices, event-driven architectures
• Implemented security compliance, both for enterprise or for US Government projects (preferred, not a must)

Details

• Full-time employment
• Paid time off
• Equity
• Annual Performance Bonus
• Healthcare: 100% reimbursed
• Location / work model: NYC, hybrid