Site Reliability Engineer

**Looking for local candidates**

Want to work in technology in the financial industry?

We are looking for a highly motivated Site Reliability Engineer to join our client's team to be responsible for supporting highly scalable and comprehensive Identity and Access Management (IAM) platforms. The ideal candidate will have experience working with IAM systems, a strong technical background in operations and reliability engineering, and a passion for driving Site Reliability Engineering (SRE) principles to improve platform stability, security, availability, and performance.

About mthree:

Since 2010, mthree has been helping clients solve their business and technological challenges. We are a technology and business consultancy with a global workforce delivering significant business and IT projects in some of the largest financial services organizations worldwide.

Core Services:

• Consulting and Advisory
• Managed Services
• Alumni Graduate Program
• Alumni Pro Program

We have a global presence and are experts in delivering exceptional quality to our client base, providing consulting services across Risk, Regulation & Compliance; Vendor Products; Application Support; Application Development; Cyber & Information Security; Data Science and DevOps areas.

Our Expert program offers experienced professionals access to top roles in tech, finance, aviation and insurance. Join us to work on groundbreaking technology projects, from international trading platforms to critical applications for leading airlines. We recruit professionals who are eager to fast-track their careers in technology or operations within prestigious global organizations.

Responsibilities:

IAM Operations & Engineering

• Build, maintain, and optimize global IAM services, assessing system performance and contributing to technical solutions.
• Collaborate with cross-functional teams to integrate IAM solutions across the organization.
• Ensure compliance with security standards, policies, and industry best practices.
• Troubleshoot and resolve complex issues escalated by customers, support teams, and engineers.
• Support the alignment of IAM infrastructure with current and future business requirements.
• Participate in platform upgrades, migrations, and continuous improvement initiatives.
• Hands-on experience administering, upgrading, and troubleshooting ForgeRock Access Management (AM/IDM/DS/IG).

Site Reliability Engineering (SRE)

• Apply Site Reliability Engineering (SRE) principles to improve operational excellence.
• Collaborate with development and infrastructure teams to improve system architecture, resiliency, and scalability.
• Implement automation solutions to reduce operational overhead and improve reliability.
• Drive initiatives to enhance system security, reliability, availability, and performance.
• Support business continuity and disaster recovery efforts for IAM platforms.
• Participate in on-call rotations and incident response activities.
• Contribute to post-incident reviews and continuous service improvement efforts.

Technical Skills:
Strong understanding of:

• IAM platforms and products, such as ForgeRock and Ping Identity.
• Authentication, authorization, federation, and access management concepts.
• Enterprise security standards, protocols, and best practices.
• Intermediate knowledge of operating system administration on Windows and Linux (Red Hat) platforms.
• Intermediate proficiency in at least one scripting language such as PowerShell, Python, Shell, or Perl.
• Experience troubleshooting distributed applications and complex production environments.
• Familiarity with monitoring and operational tools such as Splunk, Grafana, ServiceNow, Jira, and Jenkins.
• Experience working within large-scale enterprise environments.
• Experience supporting IAM platform lifecycle management, including upgrades, patching, certificate management, and configuration changes.

Required Qualifications:

• Strong interest in Access Management, Identity Governance, Directory Services, and Information Security.
• Excellent written and verbal communication skills.
• Ability to document technical processes and communicate effectively with technical and non-technical stakeholders.
• Self-motivated with strong analytical and problem-solving abilities.
• Comfortable working in an operational support environment with customer interaction.
• Ability to manage multiple priorities and tasks in a fast-paced environment.
• Strong collaboration and teamwork skills.
• Advocate for reliability engineering and continuous improvement practices.
• Previous experience in IAM Operations, Site Reliability Engineering, Systems Engineering, Platform Engineering, or a related technical role.
• Experience supporting mission-critical production environments.
• ITIL, CISSP, Security+, or similar certifications are a plus.
• Experience with cloud platforms and automation technologies is desirable.

Preferred Qualifications:

• Experience with IAM technologies such as ForgeRock, Ping Identity, Okta, or Azure AD.
• Knowledge of SSO, OAuth, OpenID Connect, SAML, and MFA technologies.
• Experience creating automation scripts and operational tooling.
• Familiarity with DevOps and Infrastructure-as-Code practices.

At mthree, our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees.  We take great pride in celebrating the diversity of each individual who contributes to making mthree the company it is today and will be in the future. We value diversity both within mthree and with our partner companies, and we're proud to provide an environment where all our colleagues can flourish. That means promoting a strong culture of equality but, most importantly, inclusion.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package.  The base pay rate for this position is starting at $105,000 USD. This pay rate represents mthree's good faith and reasonable estimate of the base pay for this role at the time of posting and based on the locations listed in the job advertisement.

Applicants must be currently authorized to work in the United States on a full-time basis. The Company will not sponsor applicants for work visas.