Staff Technical Support Engineer, Backline

Staff Technical Support Engineer, Backline SentinelOne Computer and Network Security 📍 Costa Rica Be among the first 25 applicants ​ 🧭 Seniority: Senior ⏳ Experience: N/A 🎓 Certs: N/A ​ Advanced troubleshooting involves investigating complex customer issues across diverse operating systems, networking, and cloud infrastructure to identify root causes and provide high-level technical resolutions. Expertise in Windows, macOS, Linux, and security technologies is required to manage escalations and mentor frontline teams while collaborating with Engineering on product defects. ​ ​ 📢 @CybersecurityJobsLATAM: https://t.me/CybersecurityJobsLATAM