Spanish Customer Support Advisor

209. English Customer Support | Lisbon (Recruityard, Lisbon, Portugal) Interested in technology and enjoy helping people? Join an international customer support project supporting a leading global technology company’s digital services and AI-powered tools. We’re hiring English-speaking Customer Support Specialists for full-time, on-site positions in Entrecampos, Lisbon, with day and night shift opportunities. What You’ll Do Support customers in English with clear, helpful and professional communication; Handle enquiries about subscriptions, account management, billing and renewals; Troubleshoot issues with digital platforms and services; Guide users through premium features and AI-powered tools; Make outbound calls when needed to follow up on customer enquiries; Share feedback and contribute to improvements in the customer experience. What You’ll Bring Fluent written and spoken English; Strong communication and problem-solving skills; A customer-focused approach and attention to detail; An interest in technology, digital platforms and artificial intelligence; Confidence using computers and learning new systems; Availability to work on-site in Entrecampos, Lisbon. Previous experience in customer service or technical support is an advantage. Choose Your Shift Preference We’re recruiting for two schedules, both with 40 working hours per week and two rotating days off per week. Day shift Rotating shifts within the 07:00–22:00 operating window; Scheduled across Monday to Sunday. Night shift Rotating shifts within the 22:00–07:00 operating window; Scheduled across Monday to Sunday. Salary and Benefits Base salary: €938 gross per month; Holiday and Christmas allowances: paid in monthly instalments; Meal allowance: €7 per working day; Performance bonus: up to €300 per month, depending on results; Private health and dental insurance: available after signing the contract; Initial training: 10 working days, with compensation conditional on successful completion; Modern offices in Entrecampos, with convenient public transport connections; Experience supporting digital services within an international technology project. Additional hourly pay for eligible night and weekend hours: Night hours, 22:00–00:00 25% Night hours, 00:00–07:00 50% Ready to Apply? If you’re fluent in English, curious about technology and motivated to help customers, we’d like to hear from you. Apply with your CV and tell us whether you prefer the day or night shift. Data protection: Personal data provided will be processed for this recruitment and selection process in accordance with the GDPR. Clique aqui para se candidatar! 🔗 Recruityard: https://www.net-empregos.com/16198732/english-customer-support-lisbon/ 210. Spanish Customer Support Advisor - Porto (Recruityard, Porto, Portugal) We are recruiting Spanish Customer Support Advisors to join an international project within the hospitality/travel sector to work onsite in Porto. Main responsibilities Provide customer support via phone, email and chat Handle customer questions, complaints and service-related issues Troubleshoot and resolve problems efficiently Escalate cases when necessary Ensure a positive and professional customer experience Requirements Spanish: C2 English: B2 High school diploma Previous Customer Service experience is valued, but not mandatory Strong communication and problem-solving skills Availability to work onsite Availability for rotational shifts within a 24/7 operation Conditions Base salary: €945 gross/month Meal allowance: €8.50 per worked day Performance bonus of up to €120/month, applicable from the 4th month onwards Christmas and Holiday allowances 22 business days of annual leave Health insurance after 6 months 40 hours per week 30-day probation period Location Porto Work model: 100% onsite Clique aqui para se candidatar!