Senior Technical Support Engineer
Palo Alto Networks · Mexico City Metropolitan Area, Mexico · Hybrid · Telegram
This job is restricted to candidates in: Mexico. City: Mexico City Metropolitan Area. Work model: Hybrid
About the job
Senior Technical Support Engineer ( SASE / Cloud Security / SD-WAN | Mexico ) Palo Alto Networks Computer and Network Security 📍 Mexico City Metropolitan Area, Mexico 2 weeks ago • Be among the first 25 applicants 🧭 Seniority: Senior ⏳ Experience: 5 years 🎓 Certs: CISSP Complex post-sales technical challenges are addressed through deep-dive packet analysis, root cause analysis for high-priority incidents, and proactive management of SASE, SD-WAN, and BGP peering configurations. Expertise in Prisma Access and GlobalProtect is required alongside proficiency in Wireshark, log analysis, and experience supporting premium enterprise accounts in hybrid environments. 📢 @CybersecurityJobsLATAM: https://t.me/CybersecurityJobsLATAM