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Technical Architect
Braze · São Paulo · Hybrid · Wellfound
EngineeringA combinarFreelanceSão Paulo · Hybrid
Location listed in the job: São Paulo. Work model: Hybrid
About the job
WHAT YOU'LL DO
As a Technical Architect in our Expert Services team, you will serve as a deeply technical advisor delivering outcome-based solutions across the customer lifecycle. You will own complex technical work-streams, specializing in integrations, data strategies, and use case design to unlock the full value of the Braze Platform.
In this role, you will:
- Partner with Sales, CS, TAMs, Product, and Engineering to rapidly understand client requirements and accelerate time-to-value.
- Design complex, secure technical solutions, architectures, and scopes of work tailored to unique customer needs.
- Guide customers through technical onboarding, SDK/API integrations, and advanced strategic use cases.
- Troubleshoot complex technical obstacles, document custom integrations, and establish engineering best practices.
- Stay current with emerging trends in AI/ML and advocate for new practices that enhance platform capabilities.
WHO YOU ARE
- Demonstrated track record in technical roles such as Solutions Architect, Technical Architect, TAM, or Implementation Consultant.
- Strong technical background managing complex environments with deep domain knowledge in SaaS, Mobile, APIs, and Programming.
- Proven experience designing and articulating complex data/system architectures to both technical and non-technical stakeholders.
- Resourceful problem-solver comfortable navigating ambiguous priorities in a fast-paced environment.
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
- Excellent cross-functional collaboration and communication skills.
Main requirements
Engineering